Warranty Information

The ELEMENT Built-In Central Vacuum System (the “ELEMENT System”) is manufactured by H-P Products, Inc. (“H-P”), 512 W. Gorgas Street, Louisville, Ohio, 44641. The following is the exclusive limited warranty (“Limited Warranty”) provided by H-P with respect to the ELEMENT System:

Permanently Installed Components
All permanently installed components of the ELEMENT System are warranted to be free from defects in material and workmanship under normal use and care as long as the original purchaser (“you”) owns the home of the original installation or until the system is removed from its original installation location, whichever occurs first. In the event of a defect in a permanently installed component of the ELEMENT System, you must contact an authorized ELEMENT dealer (an “Authorized Dealer”). Upon determination of a defect with the permanently installed product, H-P will provide any replacement parts to the Authorized Dealer at no cost to you. For a period of one (1) year from the date of original installation, the Authorized Dealer will repair or replace, at H-P’s option, any permanently installed defective part or parts at your location at no labor cost. Thereafter, repair or replacement of any permanently installed defective part or parts shall be at the labor cost billed to you by the Authorized Dealer.

Attachments
ELEMENT System cleaning attachments including: turbine power brushes, non-electric hoses, wands, tools and tool caddies are warranted to be free from defects in material and workmanship under normal use and care for three (3) years from original date of consumer purchase. Electric powerheads and hoses are warranted to be free from defects in material and workmanship under normal use and care for one (1) year from original date of purchase, as more fully set forth in the electric powerhead manual. In the event of a defect in a ELEMENT cleaning attachment, H-P will provide, at its option, parts for repair or replacement to the Authorized Dealer at no cost to you for three (3) years from the original date of consumer purchase.

Limitations for Non-Residential Applications
In non-residential applications (a) permanently installed components of the ELEMENT System are warranted to be free from defects in material and workmanship for one (1) year from date of original installation, and (b) ELEMENT System cleaning attachments will be free from defects in material and workmanship for ninety (90) days from the original date of purchase.

Limitations of Warranty
In addition to any limitations set forth above, this Limited Lifetime Warranty does not cover (a) any power unit purchased from someone other than an Authorized Dealer; (b) any ELEMENT System which has not been installed in accordance with manufacturer-recommended instructions; (c) any ELEMENT System or attachment which has been altered or modified in any way; (d) any ELEMENT System or attachment which has been damaged due to misuse, negligence, accident, or improper operation; (e) any damage due to shipping and handling; (f) any damage due to installation or faulty installation; (g) any ELEMENT System or attachment upon which an unauthorized repair or service has been performed; (h) any damage to a permanently installed component as a result of or relating to consumable items such as motor brushes, disposable bags, or filters; or (h) the Hide-A-Hose Retractable Hose Management System (for complete Hide-A-Hose warranty information please visit www.Elementvac.com or call 1-800-822-8356.). There is NO warranty for consumable items such as light bulbs, belts, beater brushes, motor brushes, disposable bags and filters.

AS A CONDITION PRECEDENT TO WARRANTY COVERAGE HEREUNDER, YOU MUST PROVIDE PROOF OF PURCHASE OR HAVE REGISTERED THE ELEMENT CENTRAL VACUUM POWER UNIT BY TELEPHONE AT 1-800-822-8356 OR ONLINE AT www.cvacregistration.com, OR BY COMPLETING AND MAILING THE WARRANTY REGISTRATION CARD.

THIS WARRANTY IS A SOLE AND EXCLUSIVE WARRANTY. ALL OTHER WARRANTIES INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ARE EXCLUDED. THIS WARRANTY COVERS ONLY LIABILITY AND RESPONSIBILITY DESCRIBED HEREIN AND THERE IS NO LIABILTY FOR ANY CONSEQUENTIAL, INCIDENTAL OR SPECIAL DAMAGES ARISING FROM THE USE OF THIS SYSTEM.

Some states do not allow exclusion or limitation or warranties or limitation of incidental or consequential damages so the above exclusion may not apply to you. This warranty gives you specific legal rights and you may have other rights that vary from state to state.
 

 
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H-P Products, Inc. 512 W. Gorgas, Louisville, Ohio 44641
Phone: 1-800-822-8356
centralvacuums@h-pproducts.com