Valve & Automatic Dustpan Troubleshooting

I need to replace the door on my inlet valve, where can I get one?
The door itself is not replaceable. The whole valve needs to be replaced. Valves are only available through authorized dealers.

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I broke the toe kick on my VacPan. Do I need to replace the whole valve?
No, there is a repair kit available. Simply contact your local dealer.

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I hear air flowing through my VacPan, should this be happening?
You should not hear any air flowing through the VacPan when you are using other inlets in the home. Open up the VacPan and feel inside with your fingers, there may be something lodged inside that is keeping it from shutting all the way. If the problem persists, contact your local dealer.

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I have standard inlet valves, can I install a Hide-A-Hose?
Possibly, it depends on the access to the vacuum tubing behind the walls. The best way to determine if you can retrofit a Hide-A-Hose is to contact your local dealer to give you a quote on retrofitting the system.

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H-P Products, Inc. 512 W. Gorgas, Louisville, Ohio 44641
Phone: 1-800-822-8356
centralvacuums@h-pproducts.com