Powerhead Maintenance & Troubleshooting

How do I change the belt on my TurboCat?
Turn your power brush over and remove the clear plastic belt protector by turning the two black clips holding it in place. Remove the three screws holding the baseplate. Pull the baseplate off and remove the belt shroud. Remove the brush roller and shaft supports. Pull the brush roller out. Slide the belt off the turbine and off the brush roller. Place new belt on the turbine and slide over brush roller. (Be sure that the belt is properly twisted.) Place the base plate onto the housing and reinsert three screws.

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The brush on my TurboCat will not spin, what should I do?
Turn your power brush over and remove the clear plastic belt protector by turning the two black clips holding it in place. You will see a channel that makes a "v" shape. Take a flashlight and look down inside that channel, there may be an object stuck in the channel that is preventing the brush from spinning. Use your fingers or a screwdriver to dislodge the object. If you cannot see an object stuck in the channel, contact your local dealer to further troubleshoot the problem.

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I would like to switch to an electric powerhead, is there a way I can do this?
Yes, you would need to purchase both an electric powerhead and an electric hose with a 6-foot pigtail cord that can be conveniently plugged into an electrical receptacle to supply the powerhead with the power needed to operate. There are pre-packaged accessory kits available or you may puchase a hose and powerhead seperately from your local dealer or at Central Vacuum Headquarters. 
*NOTE- There must be an electrical outlet within 6-foot of the central vacuum inlet valve.

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What is the difference between an air-driven and electric powerhead?
Air-driven powerheads use a high-speed turbine wheel to harness the airflow of the central vacuum system and turn the brush roller for superior cleaning performance. Electric powerheads rely on an electric motor within the powerhead to operate. Both options provide great cleaning performance for carpeted areas.

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Will a central vacuum work on my bare floors?
A central vacuum is perfect for hard-surface flooring. Instead of stirring up dirt, dust and debris with a broom, you can vacuum it with specially designed bare floor tools. The dirt gets deposited into the dirt canister, eliminating the recirculation of dust into the living space.

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I have silk/soft texture carpets and they say my Element will work on them, will it?
We have both an electric powerhead, Edge Soft-Clean, and a air-driven turbine powerhead, TurboCat Zoom ST,  that were specfically designed for these types of carpet that are 80-100 ounce pile weight. They have a series of holes along the front to allow for increased airflow, easier maneuverability and usage. We have been told by numerous consumers that many flooring companies would not honor warranty of the carpet if a powerhead other than these are used. Contact your local dealer for more information.

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H-P Products, Inc. 512 W. Gorgas, Louisville, Ohio 44641
Phone: 1-800-822-8356
centralvacuums@h-pproducts.com